Terms of Use

These Terms of Use govern your use of the Essential Workers Housing (EWH) website and the services we provide.

By accessing our website or submitting an application, you agree to these terms. If you do not agree, please do not use our services.

EWH is a housing platform that connects essential workers with discounted, secure housing opportunities in Australia.

We provide eligibility guidance, a dedicated advisor, and support throughout the application process. We are not a real estate agent, financial adviser, or lender. Any financial or legal decisions remain your responsibility.

Our program is designed for essential workers. Completing an eligibility check does not guarantee that you will be offered a home or approved for any particular property.

All housing allocations are subject to availability, provider requirements, and our assessment process.

You agree to provide accurate, current, and complete information when using our services, including during the eligibility check and application process.

You must not misuse our platform, attempt to gain unauthorised access, or interfere with its operation. You are responsible for keeping your account credentials confidential.

We strive to present housing opportunities and pricing accurately. However, availability, pricing, and program terms may change without notice.

Where we refer to savings or discounts, these are indicative and based on program guidelines. Specific terms for any property will be confirmed with your advisor before you commit.

Our service may involve third-party housing providers, finance partners, or advisors. We are not responsible for the conduct, products, or services of those third parties.

Any agreement you enter into with a third party is between you and that party, and is subject to their own terms and conditions.

To the fullest extent permitted by Australian law, EWH is not liable for any indirect, incidental, or consequential loss arising from your use of our website or services.

We provide our services on an "as is" basis and do not guarantee any particular outcome, including approval for housing or finance.

We may update these Terms of Use from time to time. The date below shows when they were last revised, and any changes take effect when the updated version is published on this page.

We encourage you to review this page periodically to stay informed.

If you have any questions about these Terms of Use, please contact us through the Contact page on this website.